Small businesses face a lot of challenges getting through the start up and growth stages of the business life cycle. When you’re strategizing how to make the next big sale, the last thing you want to find out is that someone is stealing your hard won profits. Fraud is not limited to large corporations and high dollar investment schemes. In fact, small businesses are especially vulnerable to fraud because they don’t implement controls to detect, correct, and deter fraudulent behaviors.
The Association of Certified Fraud Examiners publishes a Report to the Nations on Occupational Fraud and Abuse to shed light on how fraud impacts businesses. Here is an excerpt from the 2010 report:
Detecting Fraud in Small Businesses
Small businesses historically tend to suffer disproportionately high occupational fraud losses, according to our previous reports. The trend was not as pronounced in this study as in past years, but we still saw that 31% of all occupational frauds were committed against small businesses (the highest rate of any category) and the median loss in those
schemes was $155,000 (see page 29). One reason that small businesses are particularly good targets for occupational fraud is that they tend to have far fewer anti-fraud controls than larger organizations (see page 39).
When we look at how small businesses detect frauds, it is apparent that they catch a much lower proportion of schemes through tips or internal audits than larger organizations. According to the chart on page 20, only 33% of small business frauds are detected by a tip, and only 8% are detected by an internal audit. Additionally, a relatively large percentage
of frauds are caught by accident at small companies — nearly twice as many as at larger organizations. Many of these discrepancies are likely due to the low rates of control implementation at small businesses.
The report is a wealth of information on how fraud is committed, who commits it, and how they justify their actions. It is a great eye opener to see what kinds of people are willing to defraud their employer and how much they get away with. You can find the complete report here: http://www.acfe.com/rttn.aspx
As a small business owner, it’s actually pretty easy to implement controls to combat fraud. As my Forensic Accounting professor says, “Trust but verify!” It’s great that you trust your employees, but putting checks and balances in place to take away the temptation of theft allows you and your employees to rest easy.
Hotlines - Hotlines are the most effective detection method. Only 15% of small businesses have hotlines in place, but companies that do use them have 59% smaller median losses than those that do not. Why do they work? People like to tell what they know! Having a hotline available sends the message that you are serious about combating fraud and that you value your employees help to do so.
Segregation of Duties – 85% of all asset misappropriations involve cash schemes, such as skimming, cash theft, billing, check tampering, and payroll schemes. Segregation of duties is easy to implement and helps to deter these types of theft. How does it work? You separate the steps to complete a task among more than one employee. Having two sets of eyes looking at a task increases the chance that a fraud will be detected (or deterred) and also allows your employees to take vacations or sick days without your business falling behind because no one else knows how to perform that duty.
Monitoring – You can’t watch all of your employees all of the time, but you don’t have to. If you’re concerned about theft at the cash register, locate your register in an area of your store that is highly visible to other employees and to customers. It’s hard to commit fraud when you’re the center of attention. Random checks of inventory and surprise visits to remote locations can also deter fraud.
It can be difficult for a small business to recover stolen money or property, but taking a proactive approach to deter fraud from occurring means you won’t have to try. For more information about internal controls, read this document from the SBA: www.sba.gov/sites/default/files/files/INTERNAL%20CONTROLS(3).docx